The most common questions asked at Lowe’s

8/27/2019
Lowe’s managers and associates receive a lot of questions from customers. Providing information is part of the job.

The Mooresville, N.C. home improvement giant recently polled 100 store and district managers from across the country to determine what the most common customer questions are, along with the most appropriate responses.

According to Lowe’s, here are the top four questions that shoppers ask:

  • “What paint gives me the best value?”

  • “When do I use fertilizer/grass seed?”

  • “What’s the most reliable appliance?”

  • “Where are the light bulbs/air filters?”


Responses to the questions – from Lowe’s managers – can be found here.
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