Cilio Technologies, a Brookfield, Wis.-based specialist in automated order distribution and management of installed sales for the building materials industry, has announced the launch of the Cilio Partners Portal, a Web platform for home improvement retailers and manufacturers. The cloud-based software solution gives all trading partners real-time visibility and insight into orders and the sales channel, according to the company.
“Today, most orders for countertops, cabinets, windows, doors, flooring and other installed products are managed by a manual, paper-based system. A customer goes to a retailer or dealer and places an order where it is kicked out to a complex network of manufacturers, distributors, fabricators and installers with little or no ability to know where an order is in the process,” said Randy Olejnik, president of Cilio Technologies. “Hours are wasted manually tracking order status, and critical information is easily lost.”
Companies that use Cilio’s technology to manage their installed program include Lowe’s, Cosentino Group, Sage Surfaces, Origin Point Brands, and LG Hausys America. The Cilio Partners Portal captures orders electronically via a single, consistent process and distributes those orders automatically to the proper partners within the channel making the order available for viewing any time, from any computer or mobile device. Additionally, the Cilio Partners Portal can be up and running within as little as 30 days.
The Cilio program also allows standard and custom reporting on a complete history of orders and the ability to monitor and measure performance of partners, products, campaigns and incentive programs.
According to estimates provided by the company, installed sales programs account for nearly 20% of the $155 billion home improvement retail business.