Sears Canada is opening up a new fulfillment center in Calgary, Alberta that will serve customers in Western Canada who use the Sears Direct channel.
The 240,000-sq.-ft. facility will feature advanced product and packaging systems to increase efficiency in packing and shipping small-ticket items available through Sears Canada's catalogues and ecommerce website. The addition of the facility is expected to save an average of 1 to 2 days in delivery time for most customers in Western Canada.
"The substantial capability enhancements and flexibility offered by this new facility will result in faster delivery for most Western Canada orders, improving the overall customer experience," said Doug Campbell , president and CEO, Sears Canada. "The new facility will enable Sears to make significant customer service improvements and meet the requirements of today's Direct customers."
Orders of $99 or more made via catalogue and Sears.ca will begin shipping for free beginning Aug. 23.
The new facility is also expected to create approximately 200 jobs.