Pennsylvania and Indiana Lumbermens Mutual Insurance Companies have launched a new website: plmilm.com.
The new site includes navigation and information improvements, and also reflects the affiliation of PLM and ILM, which occurred in the fall of 2013.
According to Steve Firko, PLM/ILM senior VP marketing and field operations: “PLM and ILM have consistently maintained longstanding relationships with customers, striving to remain ahead of changes in the industries we serve and provide the most up-to-date information needed to protect our customers. The new website reflects this goal and once again proves why ‘together, we’re better’.”
When entering the website, visitors are greeted by a scrolling banner that highlights current company initiatives and pertinent customer information. The new layout provides for easier navigation through both old and new information.
According to Firko, the website more closely aligns with the company’s mission to be recognized as the premier insurance provider serving the lumber, woodworking and building material industries. The information previously available to customers has been combined and enhanced to create a more interactive and resourceful place for current and prospective customers, along with their insurance agents and brokers.
“The new website focuses on providing customer service the way our customers want it,” Firko said.
The website offers mobile device compatibility, easier navigation, updated information and improved resources all meant to improve the user experience.