Lumber Liquidators Holdings has issued a formal response to HCN's inquiries regarding recent accusations that its products contain illegal levels of formaldehyde:
"We stand by our products and take very seriously any questions or concerns about our quality. Our comprehensive quality control system is designed to ensure Lumber Liquidators' customers receive the best and safest flooring possible. This is a promise we guarantee. We have strict product specifications and more than 40 quality control associates deployed across three continents to ensure compliance. In addition, we regularly confirm our own product compliance utilizing recognized independent laboratories that test against the stringent regulatory standards. The result is a product we are confident to put in our own homes."