Home Channel News selected 50 hardware stores -- one from each state -- for inclusion in the second annual Hardware Store All-Star list. The stores distinguish themselves with strong customer service, innovative approaches to retail, and a connection to community and customers.
The alphabetical listing of All-Star stores continues here, with North Dakota, Ohio and Oklahoma. This trio contains a little something for everyone, and a massive format for DIYers in Ohio.
Manager Glenn Metzger said Mac’s dares to be a little different. While it carries a full line of hardware and supplies, it specializes in heavy-duty items for industrial-sized projects, such as pallet racking and skid steer loader attachments. A bargain barn section features an ever-changing assortment of unique and surplus items -- from airline seats and exercise equipment, to Humvee tops and road signs.
Owners Howard and Wayne Miller wanted to build a place known as the “destination” for all household needs, remodeling and home building -- to become a “must-see place” in northeast Ohio and beyond. At 285,000 sq. ft., the new Hartville Hardware encompasses 18 acres and features a 37,000-sq.-ft. drive-through lumberyard. Full-scale model homes inside the facility sets this store apart. “We wanted to make a statement,” said marketing manager Christa Domer, a fourth-generation Miller.
Rock Hollow Stone, Garden & Hardware
What started as a sizable rock and stone retail business has evolved into a Do it Best hardware store that also sells giant boulders and a wide selection of landscaping materials. Owner Bob Huddlestone has added kitchen and bath for his female customers, but many of them come just to see the stone waterfall inside the store.