Austin, Texas-based Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today unveiled the Epicor Eagle N Series.
The solution is described as next-generation retail management software for independent retail businesses. Part of the improvement is a simplified user interface, the company said.
“Eagle N Series makes Epicor’s renowned retail feature set easier to use and puts analytics and access to support at users’ fingertips,” said Craig McCollum, executive VP and general manager, retail distribution solutions for Epicor. “This new software strikes a perfect balance of advanced functionality and ease-of-use to give independent retailers the tools they need to outservice their competition.”
Epicor Eagle N Series is designed to give independent retailers the advanced technology used by big-box retailers at an affordable price point, according to Epicor. It allows independent retailers to make the most of their biggest competitive asset: exceptional customer service.
The new software gives independent retailers a comprehensive set of business management tools aimed at creating a seamless, customer-centric shopping experience. It also offers embedded business intelligence, simplified workflows, an integrated support bar with context sensitive access to online training, customer support and online user community, and an updated user interface.
“As an independent retail business, understanding our customers is critical,” said Kyle Little, e-commerce and IT manager for Little Hardware. “Epicor Eagle N Series helps us take customer information to the next level, putting us closer to our analytical data by enhancing the applications that we use daily with new insights on customer purchasing behavior. With analytics embedded within the solution and readily available at our fingertips, it’s easier to see our customers’ shopping habits, behaviors and buying patterns. A combination of understanding customer information and business analytics creates the ultimate consumer experience, and ultimately a better retail business.”