Citing beneficial conversations and a free exchange of ideas and best practices, BrassCraft Manufacturing deemed its annual Plumbers' Forum a success.
The Plumbers' Forum invites plumbing pros around the country to come together and exchange ideas, insider knowledge and feedback. Only those who consistently excel in their business are invited, and participants get to speak with members of the BrassCraft team.
"The Plumber's Forum gives us a platform to hear directly from our customers and use their input across-the-board, whether it's in product development or process improvement," said Jeffrey Jollay, VP marketing & product development, BrassCraft Manufacturing. "It also helps to continue our leadership role in promoting the design of quality, innovative and high performing plumbing products."
Other participants echoed Jollay's thoughts about the July event.
"The group was very diverse and we learned a lot from each other, which I found eye-opening," said Roger Peugeot of Overland Park, Kansas. "And when that new product hits the market, you feel like you are an important part of the process," added Peugeot.
"I appreciate that a company with the size and reputation of BrassCraft is taking an active role," said Michael Farias, founder of Plumbing Doctor. "It is rare to get this kind of support from manufacturers and national suppliers."