Ace names new director of retail training

Ace Hardware has promoted 22-year company veteran Rich Lynch to director of retail training at the co-op’s Oak Brook, Ill., headquarters.

Lynch, 44, will be responsible for developing and executing an enhanced store training curriculum, rounding out training offerings through Ace’s learning management system and working with Ace retailers to implement in-store training programs.

Lynch began his career at Ace in 1986 as dealer services representative, where he worked with Ace retailers on mainframe-based margin and inventory management services. He has also held such positions as retail development manager and retail training manager and has worked in the areas of Store Development, Ace Rental Place, Ace Commercial and Industrial Supply (now known as B2B), Reprographics/Graphic Services, Category Management and Ace Contractor Center. During his high school and college years, Lynch worked at a local Ace Hardware store in Elk Grove Village, Ill.

“This is a much-deserved promotion for Rich,” said Ken Nichols, Ace’s senior vp-retail operations. “For more than 20 years, he has consistently added value and implemented ideas that have ensured continued progress for our company.”

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